Tone at the Top

[PODCAST] Carole Switzer: Movement from “Tone at the Top” towards Principled Performance

[PODCAST] Carole Switzer: Movement from “Tone at the Top” towards Principled Performance

Carole Switzer is the President of the Open Compliance & Ethics Group (OCEG), a global nonprofit think tank that provides standards, guidelines and online resources to help organizations achieve Principled Performance - the reliable achievement of objectives while addressing uncertainty and acting with integrity. 

Traditionally, compliance programs were seen as a combination of “people + process + technology” with the “people” portion of the equation focused exclusively on ethical principles and “tone at the top.” Today, “people” also needs to include the skill sets and capabilities of the people in the organization, in addition to ethical principles.