Program Development

Eric Lambert Returns! Design Thinking for Compliance.

Eric Lambert Returns! Design Thinking for Compliance.

What is “Design Thinking” and how does it apply to compliance? Design Thinking is an approach to product development, but more broadly, it is an approach to problem solving. Eric Lambert explains how Design Thinking can improve adoption and engagement of compliance programs.  By focusing on the needs of the “users” of the compliance program, it can be improved for both front-line employees and executive leadership, working to give them solutions that meet their needs.